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    About Us

    Hi!

    The Xoochi Story: Where Every Pet is a VIP

    Origin: The Birth of Xoochi

    In a small apartment filled with the joyful chaos of pets, the idea of Xoochi was born. Our founder, an avid pet lover, realized that while the market was flooded with pet supplies, there was a glaring gap: a brand that truly understood the joy and love pets bring into our lives. Tired of generic toys and impersonal pet supplies, they set out to create a brand that would treat every pet like the Very Important Pet (VIP) they are. Thus, Xoochi came to life.

    Mission: Making Every Pet Feel Like a VIP

    At Xoochi, we believe that every pet deserves to be spoiled and treated like the VIP they are. We understand that pet owners are not just looking for supplies; they're looking for ways to enrich the lives of their furry friends. Our mission is to provide pet owners with high-quality toys, beds, equipment, and supplies that bring joy and convenience into the lives of both pets and their owners.

    Vision: A World Where Every Pet is Spoiled

    We see a future where Xoochi is not just a brand but a community of pet lovers who share our vision of spoiling pets. As we grow, we aim to introduce exclusive, locally-sourced products and even venture into creating pet-friendly spaces like parks and cafes. We're not just in the business of selling pet supplies; we're in the business of creating joyous moments for pets and their owners.

    Values: The Principles That Guide Us

    1. Quality Over Quantity: We never compromise on the quality of our products. Every item is quality-checked to ensure it meets our high standards.
    2. Customer-Centric: We listen to our customers, valuing their feedback as we continuously improve and expand our product range.
    3. Sustainability: As we grow, we aim to transition to a more sustainable business model, focusing on locally-sourced and eco-friendly products.
    4. Community: We believe in giving back to the pet community, whether it's through charity partnerships or community events.


    Connect with us on social media! 

    Share your experience with us by sending a picture or video of yourself with the products you bought from us.

    We're always looking forward to reading your reviews. 

    A GUARANTEE

    We truly believe we make some of the most innovative products in the world, and we want to make sure we back that up with a risk-free ironclad 30-day guarantee.

    If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.

    Buying items online can be a daunting task, so we want you to realize that there is an absolute risk in buying something and trying it out.  If you don't like it, no hard feelings we'll make it right.



    HAVE ANY QUESTIONS?

    Contact us now using our contact page.
    Have an Awesome Day!